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September 29, 2006

Goodbye, Nathan!

Today is Nathan Salzl's last day. We have really enjoyed his spirit, energy and enthusiasm around the office. His passion for learning has been infectious; he examined the subjects he researched while here (primarily around complex problem-solving through collaboration) from every possible angle and taught us a lot.

I know we'll keep in touch and am excited to hear more about his 2-1-1 evaluation as he rolls it out to more locations. We've heard from other clients how important an asset 2-1-1 is but that they worry its full potential isn't realized in the community. It will be interesting to hear how his evaluation results lead to further development of the system in Minnesota and around the country.

We'll miss you a lot.

Unintended consequences

In 2005, the U.S. Department of Defense unveiled its Base Realignment and Closure plan, following a lengthy analysis and engagement process. The plan had both supporters and detractors, with many fearing the negative impact of base closings on economically depressed communities.

The debate that emerged after the plan was published focused mainly on base closures rather than the consolidation aspect. However, several bases were targeted for expansion, including Ft. Benning in Columbus, GA. A recent article in Planning Magazine presents this flip side. Ft. Benning is expected to add nearly 10,000 personnel over the next several years, requiring new housing, new services, and even new school and traffic planning - these soldiers and civilians are expected to increase the school district population by over 30%.

Planners are constantly faced with unintended consequences, sometimes of their own making. Even in our (much smaller scale) projects, our research and planning methods often lead to new questions for investigation or new issues that were unexpected. One of the ways we deal with them is to work closely with our clients to think about what our primary purpose and objectives are -- what are the most important things our clients want to address; how does this new information/idea/challenge impact those priorities; how much is the change a temporary issue vs. a long-lasting impact. Because we are so interested in the relationship aspect of our work with clients, these conversations, while sometimes heated, are exciting and interesting.

September 28, 2006

A big thank you to IG and SSHS

Dear Readers,

It has been an exciting 9 months for me, learning and growing (and improving!) with the Improve Group. As I move on to the next step in my career with United Way, it is a great time to reflect on what I have learned. Leah has an amazing talent for juggling multiple interesting and complex projects, which has made my time here a fascinating view into the world of program evaluation. The highlight of the experience was visiting the Q Center, outside of Chicago, IL, meeting with other Safe Schools/Healthy Students Consortia researchers. The conference really made the evaluation come alive, seeing several other similar research projects and the significance of how this grant program impacts peoples lives around the country. What seemed like a simple idea – Collaboration helps to get the job done – became a really powerful and important concept that requires support and advocacy from those who believe in its potential. Complex business relationships which discourage collaboration, or simple lack of relationships can prevent ultimate solutions from being formed. Future research on collaboration will yield answers to how these partnerships can be encouraged, and how these partnerships can be successful. I am truly grateful for the opportunity to work with the Improve Group, and with RTI on this exciting and inspiring project. My hope is that the Improve Group continues to grow and acquire grants that support this kind of inspiring work which helps and impacts people’s lives. Staff at the Improve Group truly are passionate about what they do and what I have learned in my time here will greatly influence my future career in program evaluation. Thanks so much to everyone!

Nathan Salzl

September 25, 2006

Do you have style?

One of the things we are increasingly using to make our work easier is preset styles in Microsoft products. If you use either Microsoft Word or Excel (or any other Office product, for that matter) you can create templates with the formatting in them. Even without any text or information in your document, you can create a style to show how you want the body of your text to look, how headers should look how pages should break before or after sections, and how spacing on your page should work. A good primer on styles can be found here. Setting up styles ahead of time has saved us a lot of time in document formatting.

International mail in all its mysteries

Although we welcomed Becky back from India several weeks ago, due to the mysteries of international mail, we just received the following postcard from her work with the ILS measurement system.

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These are fishing nets; Becky was offered (but declined) the chance to hoist and reel them.

September 19, 2006

Community resources

(From Leah):

My kids love the Minnesota Children's museum. We ran into a friend there who picked up passes at a St. Paul library. Since then, I learned that most libraries in the Metro area carry passes to several community attactions, including some places I've been planning to get to like the Mill City Museum and the Walker. For more information on how to check out museum adventure passes at your library, visit the Metropolitan Library Service Agency.

September 15, 2006

Article featured in Grantmakers in the Arts READER

Leah Goldstein Moses, along with Tom DeCaigny of the Performing Arts Workshop, recently published an article in the Grantmakers in the Arts READER. The article describes our lessons from the UNECO World Conference on Arts Education. Other articles examine the flow of economic and creative capital, talk about the cultural divide, and examine organizing.

September 14, 2006

A funders' perspective on evaluation

Today we had the opportunity to join Tom DeCaigny, executive director of Performing Arts Workshop, as he visited with corporate giving staff from St. Paul Travelers, one of their funders. Although we've worked directly with funders who require evaluation, this is the first time we've had the opportunity to sit down and learn about the interests of those who primarily support programs.

Several questions arose which helped show the value of evaluation even to grantmakers who don't require specific evaluation reports. We were asked about general program outcomes and what they implied for the future direction and opportunities at the Workshop. For example, we have found that the Artists-in-Schools program positively impacts academic attitudes and outcomes. This led to a discussion about the relationship between the arts and learning and how the arts can support students with differing learning styles.

September 08, 2006

Technology in planning

All good ideas... are difficult to implement! The Improve Group has some tools that we are making better use of in our own planning, however. Thanks to a SharePoint site, our staff are able to host discussions, post ideas and share lists of resources that are open to any contributers. We can also create sub-sites for any of our projects which serves us well for managing some of our larger projects.

One thing we talk about frequently is how much we'd like an easy way to share recommended readings about specific topics - or even just for fun. So we created an "Improve Group recommends" list where staff can list their recent finds; it is easy for everyone to navigate, sort, search and extract from. Our technology consultant (Yerkotech Consulting) helped set up our SharePoint site, but it has taken several months for us to make better use of it. I'll write more as we find additional ways to use technology in our own planning and management and how that might be applied to public and non-profit organizations.

September 07, 2006

Welcome, Sarah!

On Wednesday we welcomed a new intern, Sarah Shannon. Sarah is a student in the Masters AND PhD programs in the U of M's School of Social Work, and this is her second field placement. Prior to starting her graduate degrees, Sarah worked at HIRED and staffed the Building Lives program which we evaluated in 2004 and 2005 finding participants made substantial gains in realistic life and career preparation through the individualized attention and support they received.

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September 01, 2006

At the fair

Major topic of the office this week: who is a fair devotee and who prefers to avoid it indefinitely. Because Leah is a major State Fair fan, she was heartened to learn that others share her interest in enormous pumpkins, crop art, and hosta leaves displayed in beer bottles. Perhaps the Improve Group will enter in some cookie competitions next year? Either way, I hope everyone has a lovely weekend and time to eat something deep-fried.

Retrospective pre-testing

We are in the process of piloting retrospective pre-test surveys for one of our clients. The retrospective pre-test has been shown in research to be the most valid way to capture change as a result of a program or intervention, particularly among young people. It asks participants at the end of the program to rate their own status at the beginning of the program and their current status; so a sample question might be:

For each question below, circle your answer.

How good are you at composing blog entries?. . . . . . . . .very good-------------adequate--------------poor

Before practicing blog entries for two months, . . . . . . . .very good-------------adequate--------------poor
how good were you at composing blog entries?

The reason that researchers think this is a good model is because it addresses problems found in two other ways of assessing change due to a program or intervention.

In the most traditional, and costly, method, in which a survey or test is administered both before and after a program (the pre/post-test method), there is often an inflated sense of accomplishment/ability prior to the intervention. The more people learn, the more likely they are to see how much more there is to learn. Retrospective pre-testing allows individuals to more accurately rate their level of ability.

In a second method, people are asked to rate their own change in one question. For example, you ask the participant to tell you whether they've learned "a lot, a little, or not at all" from an educational program. This forces the participant to make too many intellectual steps to answer one question; they have to think about how they are now, how they used to be, and how much change that represents.

Retrospective pre-testing avoids the inflated pre-test and the over complicated intellectual process of both of these two methods.

We'll let you know how it works for our clients!

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